Q: Are LED bulbs included with this light?
Bulbs are included. Check the selected product page for bulb type, colour temperature, wattage, quantity, and other product-specific details.
Q: What if the product arrives damaged during transit?
If an item arrives damaged, contact us through the WhatsApp number or email address shown on our website. We advise reporting it within 5 days of delivery; later reports are still accepted. Photos or an unboxing video are helpful but not required. A free replacement is processed after the report.
Q: Can the hanging height or wire length be adjusted?
Yes, for all chandeliers and hanging lights, the suspension wire/rod length can be easily adjusted by your electrician to suit your ceiling height and room setup.
Q: What is the delivery timeline and shipping fee?
We offer insured shipping across India. Delivery timing depends on product availability and destination. Contact us through the WhatsApp number or email address shown on our website for the current estimate.
Q: Do you support Cash on Delivery (COD) and EMI payments?
Yes! Cash on Delivery (COD) is available across all serviceable pin codes in India. Flexible No-Cost EMI and credit card EMI plans are also available at checkout.
Q: Is installation hardware included?
Yes, standard mounting brackets, plates, and screws are included in the box. Installation requirements vary by fixture and site conditions. Our expert technician team can guide you over a video call; please arrange a qualified local installer where required. All fixtures carry a 2-year warranty on electric fittings.