Return and Refund Policy
Cancelation Policy
- In case there is an order cancellation. Please do so before it is shipped. Once the product is shipped it can't be cancelled using our website.
Return Policy
- Return/Exchange is available for selected products only. The return information is available on the product page on the website. The return policy of a product can be changed without prior notice.
- In case we do not have pick up service available at your location. You would have to self-ship the product to our office Address.
- Return/Exchange charges may apply on case to case basis.
Refund policy
- We accept the refund request if there is a mismatch in quality, size, color or design or in case an item is missing/wrong/damage in a combo order.
- Once the product has been picked up, the Refund is processed on the next 5-7 working days with the same transaction mode.
NOTE FOR RETURN
- The items should be unused and unwashed for hygiene reasons.
- The product should have the original packaging and tags in place.
- Items without the original tags will not be accepted.
- Customized products cannot be returned or exchanged.
- Return/Exchange requests that are not raised within the return period (Refer product page) the product would not be accepted.
